Terms & Conditions

1. Shipment Terms

1.1 General Shipment Agreement

All finished goods that have completed production and passed final inspection — either performed by the customer or by Lumatex on behalf of the customer — will be shipped only after mutual approval.

1.2 FOB or CIF Shipment Options

Lumatex can ship products according to the customer’s preference under the following terms:

  • FOB (Free on Board)
  • CIF (Cost, Insurance, and Freight)

These terms will be mutually agreed upon before shipment.

1.3 Delivery to Customer’s Requested Destination

According to the customer’s instructions, Lumatex can:

  • Deliver the goods to the customer’s nominated freight forwarder in Turkey, or
  • Arrange shipment directly to the customer’s warehouse or distribution center abroad.

2. Sample Procedures

2.1 Sample Development Timeline

Once the customer provides the technical package and confirms the model details:

  • If the required fabric is available in stock, sample development takes 2–5 business days.
  • If the fabric is not available, the maximum sample lead-time is up to 2 weeks.

2.2 Sample Shipment

Samples are sent under the customer’s main account and shipped using the customer’s preferred international courier service such as UPS, DHL, FedEx, or any other nominated courier.

3. Payment Terms

Payment terms will be mutually agreed between Lumatex and the customer. All payment conditions — including method, currency, and schedule — will be confirmed in writing prior to production or shipment.